Home / FAQ

 
Q1. How can I request a product sample?
A. The samples are free. We are also responsible for the freight of samples. Please send your adress and your telephone namber by email.

Q2. How can I request a product catalog? 
A The hard copies of cataloges are free but freight should be collected. Please send courier account number by email. You are suggested to request a PDF catalog as below.

Dwnload Product Catalog

1) American Standard

2) 
British Standard

Q3. What's your payment terms?
A One is T/T 30% before production and 70% against copy of B/L; the other is irrevocable L/C 100% at sight.

Q4. What's your trade terms?
A FOB, CNF (CFR), CIF, EXW

Q5. When can i receive the goods?
A 20 days of production lead time from receive the down payment, remaining time depends on where the destination port located.

Q6. How long is the quality guarantee?
A. All of our product have a period of quality guarantee since time of shipment. please contact us for more details.